For deliveries within the UK we currently use DPD couriers or, for smaller items, Royal Mail. For Scottish Highlands and Islands we usually use Royal Mail or Parcelforce.
UK Service: Goods should be delivered within around 5 working days of receipt of your Order Confirmation. This is an outside estimate. Usually goods will arrive well before this but there is no guarantee. If your order is urgent you should mention this in the customer message box when checking out and we will do our best to meet your deadline.
Please Note: DPD typically attempts delivery two times. If the first delivery attempt is unsuccessful, they will usually try again the following weekday. If the second attempt is also unsuccessful, the parcel will usually be taken to a DPD Pickup Shop for collection. If the parcel is not collected from from the Pickup Shop it will be returned to us and a DPD return charge will be incurred.
For deliveries outside of the UK we currently use Royal Mail, Parcelforce, DPD or an alternative courier such as UPS or TNT.
International Service: Goods should be delivered within 7 working days of receipt of your Order Confirmation. Once again, we should re-iterate that this is an estimate only but we will do our best to get your purchases to you as quickly as possible.
Please be aware that, on arrival, shipped goods may attract local import taxes.
The Mexican Hammock Company has been supporting smaller producer groups in Mexico for more than 40 years and is an important outlet for many small Mexican enterprises. We believe in the concept of development through small scale trade with communal, worker-owned ventures in regions of Mexico where there is high unemployment and relative poverty.